customer support associate

Company Overview

Technotask Business Solutions Pvt Ltd is a leading BPO company focused on transforming customer experiences worldwide through omnichannel solutions. With exponential growth and innovation, we serve over 20 global clients across various industries.

Job Overview

Customer Support Associate role at Technotask Business Solutions Pvt Ltd in Bhopal. Full-Time employment with Fresher: Less than 1 year years of experience.

Qualifications and Skills

Computer knowledge to navigate systems and tools

Experience in domestic and outbound calls preferred

Excellent communication skills to interact with customers effectively

Proficiency in Microsoft Excel for data management

Ability to handle high call volumes and prioritize tasks effectively

Roles and Responsibilities

Providing customer support via voice, email, and chat channels

Handling domestic and outbound calls efficiently

Ensuring high-quality service delivery to enhance customer experiences

Collaborating with teams for effective issue resolution

Maintaining accurate records and documentation of customer interactions