Job Overview: Join our dynamic team in Qatar as a Customer Care Specialist, where your passion for service will make a significant impact.
This role comes with the added benefit of an Azad Visa, providing flexibility and independence in your professional journey.
Job Details: Employer Name: Server Assistant/Busperson - Elements Position: Customer Care No of Vacancies: 1 Salary: QR1500- QR 5200 Per Month Employment Type: Full-time, Part-time Location: Qatar Education No degree certificate or diploma Experience 3 years to less than 5 years Also, Check: Qatar House Driver Vacancy with Azad Visa Job Responsibilities: Customer Interaction: Provide exceptional customer service through various channels (phone, email, chat). Address inquiries, resolve issues, and ensure customer satisfaction.
Problem Resolution: Investigate and resolve customer complaints or concerns promptly.
Escalate complex issues to higher levels when necessary.
Order Processing: Facilitate order placement, tracking, and resolution of delivery issues.
Collaborate with other departments to ensure seamless order fulfillment.
Communication: Effectively communicate product information and policies to customers.
Keep customers informed about order status and updates.
Qualifications/Skills: Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Customer-focused attitude with empathy and patience.
Ability to work in a fast-paced and team-oriented environment.
Familiarity with customer service software and systems.
Education and Experience Requirements: High school diploma or equivalent.
Previous experience in customer service or a related field is a plus.
Proficiency in MS Office and customer service software.
Also, Check: Physiotherapist Vacancy in Qatar with Azad Visa Working Environments: Collaborative office setting with a focus on customer satisfaction.
Interaction with a diverse team and customers from various backgrounds.
Flexibility to adapt to different customer scenarios.
Benefits: Competitive salary based on qualifications and experience.
Azad Visa for increased flexibility and independence.
Health insurance coverage.
Professional development opportunities.
Supportive and inclusive working environment.
Salary: Competitive salary based on qualifications and experience.
How to Apply: apply on the company website Conclusions: Embark on a rewarding career in customer care in Qatar!
This opportunity with an Azad Visa not only offers a competitive salary but also allows you to contribute to a positive customer experience.