Salesforce CRM Analytics Developer

Job title: Salesforce CRM Analytics Developer

Shift: 2pm - 11pm

Location: Hyderabad

Work model: Hybrid

you will be responsible for:

designing and developing advanced & complex datasets, data recipes, and interactive dashboards using Salesforce CRM Analytics

supporting complex security models in CRMA by leveraging security predicates, sharing inheritance, and app-based security modeling

managing the configuration and customization of embedded CRMA dashboards using Salesforce Lightning components

utilizing the power of the CRMA action framework to empower our users to proactively take action on the underlying Salesforce data

leading analytics development efforts using agile methodologies

identifying opportunities to optimize efficiency via process improvement and system enhancements

best practice direction and implementation approaches for content governance, processes, version control and UX consistency within CRMA

collaborating with cross-functional teams to gather requirements, provide technical guidance, and translate business needs into new or existing Salesforce CRMA solutions

adopting salesforce best practices, new features, and industry trends to optimize the use of CRMA

domain expert in building efficient ETL data pipelines to: identify incomplete data, improve data quality, and integrate data from several data sources

troubleshooting functional, data, and performance issues with CRMA Dashboards

developing AI/ML solutions using Einstein Discovery (e.g. data preparation, story statistics & algorithms, recommendations)

your background

candidates should have strong experience in Salesforce development (5+ years) and CRMA development (3+ Years)

experience working with large data volumes (1B+ rows) and supporting a large user base (10,000+)

excellent verbal and written communication skills (must be able to interface with both technical and business leaders within the organization)

strong collaborative interpersonal skills to work across diverse, global teams

strong sense of commitment to deliver

basic proficiency working with JIRA, Confluence, or similar product management tools

strong proficiency in core CRM Analytics scripting including SQL, JSON, and SAQL

knowledge of data modelling techniques and high-volume ETL/ELT design\

robust knowledge of the core Salesforce Platform (e.g. user management & hierarchies, security/sharing settings, object architecture & relationships, etc.)

proficiency in CI/CD processes and version-controlled environment tools (e.g GitLab and VS Code)

nice to have:

Salesforce Certified Tableau CRM and Einstein Discovery Consultant

Salesforce Certified Administrator

Salesforce Developer I certification

Tableau Certified Desktop Specialist, Tableau Certified Data Analyst, Tableau Certified Consultant

experience developing applications in Sales Cloud, Service Cloud, and Experience Cloud

Tableau Cloud and/or Tableau Desktop experience