Breakfast Attendant

Job Description

Raines Co. - Your Future is Now

Position Summary: The Breakfast Attendant provides fast, friendly and efficient service by preparing for and setting up breakfast and ensuring guests receive great service each morning.

We offer Medical/Dental/Vision benefits, a generous PTO program, points-based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Responsibilities:

Greet guests, explains breakfast items using concise and descriptive language

Listens and responds to guest’s needs

Maintains kitchen, storage, and front of house areas in a clean and presentable manner at all times

Prepares breakfast items using standard recipes and kitchen equipment

Inventories breakfast items and provides order requirements to manager

Receives deliveries and ensures items delivered match paperwork, reports any discrepancies to driver and manager

Maintains and prepares food items in accordance with local health department standards

Engages guests throughout their visit in a friendly and caring manner

Assists guests with requests as appropriate

Complies with all health and safety regulations

Interact with outside contacts:

Guests – to ensure their total satisfaction

Owners and/or Principals – regarding operational updates and current issues

Vendors – to resolve any vendor performance issues, etc.

Regulatory agencies – regarding safety and compliance matters

Other contacts as needed (Professional organizations, community groups, local media)

Qualifications:

Minimum two experience in hotels, restaurants, or related fields in customer service

Experience as server, busser, runner, host(es), or breakfast attendant preferred

Certifications as required by Federal, State, or Local agencies (ServSafe, TIPS Certification) preferred

Must speak English fluently

Must have excellent written and oral communication skills

Mathematical skills include basic math concepts, percentages and variances. Problem solving, reasoning, motivating, organizational abilities are often used

Ability to effectively multi-task

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.