Senior End Point Engineer

Intelligent. Dynamic. Resilient.

Everfox, formerly Forcepoint Federal, has been defending the world’s most critical data and networks against the most complex cyber threats imaginable for more than 25 years. As trailblazers in defense-grade, high assurance cyber security, we have been leading the way in developing and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve are what set us apart. We are dynamic, vigilant, and proactive in everything we do. Our suite of cross domain, threat protection and insider risk solutions empower governments and enterprise organizations to use data safely - where and however their people need it. At Everfox, we innovate, we invest, we achieve. We protect what matters most to our customers. And we offer protection like no other. We do all of this so our customers can focus on what matters most… their mission.

Position: Senior End Point Engineer

Location: Richardson TX, Salt Lake City UT, Herndon VA OR Remote

About Us:

A Proven Leader in Defense-grade Zero Trust Security, Everfox brings more than 20 years of expertise supporting the unique and complex missions and objectives undertaken by the people who protect national security and mission critical information. Intelligence communities, defense departments, and civilian agencies require rapid, accurate, and secure ways to support their data-driven missions. Everfox solutions bring together data security, network, web, and cloud security; threat protection; advanced monitoring; Cross Domain protection and Zero Trust control to empower agencies to use data where and how your people need it safely. Our mission is to simplify security and protect data wherever it resides. The Everfox portfolio of cybersecurity solutions are designed to meet the most stringent security requirements and mission objectives.

Role Overview:

We are seeking a highly motivated Desktop Support Engineer (Imaging & Configuration) to join our growing IT department. This role is a perfect blend of technical expertise and user-centric support, focusing on maintaining a healthy and secure desktop environment for our employees.

Responsibilities:

Manage the configuration, deployment, and maintenance of Dell PCs and Apple MacBooks using industry-standard tools and automation scripts.

Implement and maintain a comprehensive patching strategy to ensure all endpoints are up-to-date with the latest security fixes and software updates.

Leverage monitoring tools to proactively identify and troubleshoot endpoint issues, minimizing user downtime.

Develop and maintain documentation for endpoint management processes and procedures.

Collaborate with diverse teams, including Help Desk, Security, and Desktop Engineering, to ensure seamless endpoint support and incident resolution.

Participate in the evaluation and implementation of new endpoint management technologies and tools.

Maintain a strong understanding of best practices for Dell PC and Apple Mac security configurations.

Perform basic hardware troubleshooting and diagnostics on endpoints.

Assist with user migration and device refreshes as needed.

Required Skills and Qualifications:

Minimum 2 years of experience in a desktop support or related IT role.

Proven experience with creating and maintaining Windows OS images using tools like SCCM or MDT.

Strong understanding of Active Directory, Group Policy, and user account management.

Working knowledge of Microsoft Intune and other endpoint security solutions.

Experience with configuration management tools like SCCM, InTune, ConnectWise, or Puppet.

Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills, with the ability to effectively interact with users of varying technical backgrounds.

Experience with NIST 800-171 and CMMC compliance requirements

Experience with scripting languages like PowerShell or Python.

Experience with VDI (Virtual Desktop Infrastructure) technologies.

Strong understanding of ITIL best practices.

A reasonable estimate of the base salary range for this role is:$105,716.00-159,365.00 USD

The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages. Our talent acquisition team will provide specific information regarding bonus eligibility and benefits offerings.

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Everfox is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Everfox is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to

Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.#LI-DO1

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