Job Description
JK Seva’s Solution Consultants work closely with our clients, remotely (and on-site as necessary), to implement workforce management solutions. This position is responsible for implementations, upgrades, and client support (including design and configuration).
A great consultant is an expert in matters concerning their field. They have excellent skills in identifying the cause of problems and presenting their solutions in a comprehensive and detailed manner.
Consulting experience must be included on resume.
Responsibilities
Provide subject matter expertise and recommendations to clients regarding problems and solutions
Identify business issues and work closely with sales to provide UKG solutions that are best for the client
Configure solution as described in the Statement of Work (SOW) for the Client.
Helps identify change requests to ensure accountability with client
Executes and supports JK Seva testing procedures
Support UKG implementations, upgrades, customizations and enhancements.
Troubleshooting, break-fix and support of Client systems
Communicates with Client and JKS project manager including status, challenges, and assistance needed
Provide detailed documentation of project work
Partner with Clients to ensure successful go-live and post-live.
Remote work and possible on-site work as requested by the Client.
Requirements
Expertise in UKG Pro Workforce Management (Dimensions)
MINIMUM experience of 2 full life-cycle implementations
Experience with Advanced Scheduler is a must
One or more of the following UKG Modules is preferred
Absence - Accruals, Attendance, Leave
Forecasting
Analytics
Timekeeper
Project Manager (a plus)
Integration Experience: Boomi (a plus)
Knowledge of software development and testing
Strong interpersonal skills for clients
Good oral and written communication and organizational skills