Service Technician Kennesaw GA, Georgia Spa Company

Job Description

Service Technician

Job Description:

Georgia Spa Company is seeking a full-time service technician to join our team. The service technician will possess a combination of specialized mechanical and electrical skills along with customer service skills to offer excellent service to hot tub, sauna and swim spa customers in need of repairs and/or maintenance. The person in this position should be able to demonstrate responsibility and accountability as the service tech will predominantly work independently to complete services in a timely manner while maintaining customer satisfaction.

This position works out of the Georgia Spa Company Service & Distribution Center in Auburn, Georgia, and requires daily travel around Atlanta, North Georgia and Augusta areas. The service center operates on a Monday-Friday schedule. Typical hours are 8 a.m. - 5 p.m., however with the nature of this position, service technicians sometimes work later than 5 p.m.

Key Qualifications:

High school diploma or equivalent

Previous hot tub, swim spa and/or pool experience preferred

Basic plumbing, electrical experience preferred

Ability to read, write and efficiently communicate with customers and fellow employees

Care about details and demonstrate organizational skills

Ability to follow policies, procedures and guidelines

Believe in teamwork, have a desire to have fun at work and display a positive attitude

Be dependable, timely and reliable

Basic computer and mathematics skills

Physical effort required associated with standing, sitting, walking, bending, reaching; ability to lift, push and/or pull heavy weight.

Current and valid Georgia driver’s license with clean driving record; Minimum driving age of 18

Coachable

Specific Position Responsibilities:

Provide top-notch customer service and treat all customers with respect

Test and balance water chemistry

Provide inspection, diagnose and repair of hot tub, sauna and swim spas

Suggest and/or sell needed replacements or upgrades to customers (chemicals, supplies, etc.)

Complete job paperwork in a timely manner (same day service provided)

Maintain inventory of service vehicle while keeping it clean and organized

Uphold proper condition of company provided tools

Dress in uniform (company reimbursement for uniform)

Compensation & Benefits:

Compensation commensurate with experience. Benefits include:

Paid Time Off

Holiday Pay

Medical insurance program

Dental insurance program

Life insurance

Other insurance

Generous employee purchase plan

Not all benefits are immediately available. Benefits become available based on longevity with the company.

Georgia Spa Company is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, religion, color, sex, age, national origin, mental or physical disability, veteran or family status, or any other status or condition protected by applicable federal, state, or local laws, except where an occupational qualification applies.

This policy extends to all aspects of the employment relationship, including, but not limited to, recruiting, interviewing, job assignments, training, compensation, benefits, discipline, use of facilities, participation in Georgia Spa Company sponsored activities, termination, and all other terms, conditions, and privileges of employment.

Job Type: Full-time