Financial Data Analyst

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As Financial Data Analyst, you will be responsible for the analysis of the Service Financial Data in our Customer Service group. You will also be working closely with other relevant teams/stakeholders to support the forecasting/budgeting activities and investigating discrepancies in financial results or trends.

What you will be doing

Analysis of financial data and preparing monthly financial reports (relatable to service costs) – extracting and defining relevant information

Support and co-ordinate with various stakeholders to prepare data/report for service repair cost forecasting/budgeting activities on a timely basis

Make use of data analytics tools to revamp the current process to meet accuracy

Review current service repair cost forecast logic/process and make improvement suggestions

Engage relevant stakeholders for variance analysis including identifying gaps, reviewing and investigating irregular financial results or trends

Participate/support projects under strict timelines

Perform other duties as assigned

What you should have

Bachelor’s Degree in Business / Statistics / Mathematics / Accounting / Finance / Computing or any related field

2-5 years’ work experience with statistical analysis and trend forecasting, preferably in customer service field

Proficiency in Microsoft Office tools, especially Microsoft Excel and PowerPoint Presentation

What will help you succeed

Knowledge/experience in Microsoft Excel macros and coding, Forecasting/ Planning tool, Anaplan skill is preferred

Analytical mindset and strong business acumen.

Possess a demonstrated sense of urgency with the ability to perform well under pressure

Able to create and present good presentation content for peers and management

Possess good communication and influencing skills interacting with different stakeholders

Pro-active team player who is able to perform tasks that requires meticulous attention to detail

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