Operations Manager

About iSkala B2B Lead Accelerator:

iSkala B2B Lead Accelerator specializes in creating high-performance cold emailing systems that integrate seamlessly with the marketing strategies of high-ticket B2B SaaS products and business service providers . Our systems are proven to increase lead flow and reduce marketing costs through sophisticated, targeted outreach that maximizes email deliverability and engagement.

Role Summary:

We are seeking a strategic and driven Operations Manager to lead and optimize our operations. This role involves managing our service offering, ensuring the quality and effectiveness of our cold emailing infrastructure, overseeing list building, campaign strategy, and overall campaign management. You will work closely with our expert partners and clients to deliver tailored solutions that meet their specific business needs.

Key Responsibilities:

Oversee the delivery of our service offerings, including the setup of email infrastructures, list building, campaign strategy and execution, and client communications.

Manage the onboarding timeline and ensure that each project phase meets its milestones and quality standards.

Collaborate with senior stakeholders and clients during the discovery and qualification phases to tailor strategies that align with their unique business challenges.

Supervise a team of specialists in campaign management, ensuring the effectiveness of our outreach and maintaining high client satisfaction.

Continuously evaluate and improve operational processes to enhance productivity and efficiency.

Why Join Us?

Be part of a dynamic team that drives industry standards in email campaign success, boasting open rates and engagement far above industry averages.

Work with high-profile clients and complex projects that impact major businesses across various industries.

Enjoy a competitive salary, comprehensive benefits, and the opportunity for professional growth in a fast-paced, innovative environment.

Requirements

Proven experience as an Operations Manager or similar role, preferably with background in B2B marketing, particularly in high-ticket SaaS or similar sectors.

Experience in developing new service lines and crafting standard operating procedures for teams to adhere to.

Strong leadership skills with the ability to manage and motivate a team.

Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams and senior management.

Analytical mindset with the ability to solve complex problems and provide practical business insights.