Manager Learning & Development

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Job Summary

The Learning & Development Manager is responsible for the design, development, and delivery of all aspects of employee development while ensuring alignment with overall organizational goals and values. The individual is responsible for the instructional design, implementation, and evaluation of learning and development programs, including new employee onboarding, and delivery of training and leadership development initiatives.

Job Responsibilities

Supports the planning, curation, development, and delivery of learning and development initiatives, learning technologies and solutions.

Designs, procures, and coordinates appropriate learning & development initiatives based on identified needs.

Evaluates existing programs and initiatives to suggest improvements.

Manages relationships with internal subject-matter experts and external learning partners as needed to ensure the delivery to appropriate learning & development experiences.

Uses an evidence-based approach to learning and development activities by performing needs assessments using a variety of sources to identify gaps in training, skills, and performance, and by evaluating and analyzing L&D programs to ensure alignment with business needs and organizational goals.

Assists with facilitation and deployment of broader talent management and development initiatives, e.g., leadership programs, talent & performance management programs, manager development, etc.

Required Qualifications

Bachelor’s degree in Human Resources, Business, Organizational Development, or related field.

5-7 years of experience in learning and development roles or in a related field

Experience in practical, learner centric learning and development program design, instructional design, facilitation and implementation

Stays up to speed with latest research, trends and innovations in learning and development

Excellent influence, facilitation, presentation, program management, relationship management and communication skills

Preferred Qualifications

Adult Learning/Education certification or a understanding of learning theories to design learning solutions at scale

Data-driven and understands relevant metrics to evaluate effectiveness of learning and development solutions and to iterate them based on data

Master’s in Organizational Development, Human Resources, or another relevant discipline

Experience as a LinkedIn Learning administrator or curator

Experience with using and optimizing learning management systems

Certification in key L&D assessment tools and methodologies (e.g, Agile HR)

About us:

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.