Sausalito Ferry Landing Ticket Agent

Job Description

Do you share passion for providing amazing experiences? If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. As we say at Muir Woods Express, we are a family serving families!

Main duties: To sell admission tickets to Sausalito Ferry Landing and Muir Woods shuttles.

You will assist with selling ferry tickets, loading and off-loading of tour van vessels; and selling Muir Woods Excursions. We also act as representatives of Sausalito to inform guests of restaurants, shopping, and things to do. It is very much a concierge desk for the city where we promote the spirit of tourism.

Essential Duties & Responsibilities:

Greet guests upon checking in at the ferry ticket booth.

Assists guests with purchasing ferry tickets or locating prepaid tickets

Execution of responsible cash handling and proper point of sale

Dropping cash banks responsibly as required when working with cash

Processes rescheduling or refunding tickets for guests as needed

Upsells tour products; van shuttles, and area food vendors

Organizes Muir Woods vans queue and grouping of guests

Assists with loading and off-loading of van guests.

Answers questions concerning ferry fares, routes, and schedules,

Answers questions regarding Alcatraz, Pier 39, Sausalito, Tiburon

Performs other duties as assigned.

Minimum Qualifications:

customer service experience

part time availability with shifts of less than 30 hours

We are looking for Monday to Fridays daily 1030am-5pm. (any days)

We are looking for Monday to Friday 1pm-9pm shifts (summer)

We are looking for weekends 10am-630pm (any days)

We have flexible shifts!

Pay rate is $20.00 hour and is one the easiest positions in town!