Senior Project Manager (Managed Services)

About Pepper Content:

Pepper Content is a rapidly growing content marketplace that connects businesses with a curated network of professional content creators. We are seeking a dynamic and results-oriented Business Development Representative to join our high-energy team. At Pepper Content, we value creativity, innovation, and a commitment to delivering top-notch content solutions.

Responsibilities

Build strong client relationships; working closely with new and existing clients to identify their pain points and future needs

Meet clients regularly in person & be a strategic, solution-oriented partner for them via email and phone as well

Work with both clients and internal teams to plan and coordinate their projects from inception, driving & owning projects within specified quality, time, and pricing specifications

Assist with project planning, including resource forecasting, timelines, and budgeting

End-to-end ownership of client delight and operational efficiency

Drive and own PO utilization and organic growth of existing clients

Ability to coordinate and implement successful projects from start to finish

Set and implement systems and processes for process improvements & operational efficiency

Qualifications And Prerequisites you should at least have

Minimum 5 years of experience in a client-facing role & 3+ years of experience managing teams

Good problem solver with a growth mindset & bias for action

Be able to work in diverse and remote teams

Excellent communication and time management skills

Have good comprehension, negotiation, and analytical skills