Senior Associate, Retail Account Management

Job Title: Senior Associate, Retail Account Management

Location: Bangsar South, KL

Department: Sales

Reporting to Head of Modern Trade, the Senior Associate, Retail Account Management will be responsible for Sales executives and merchandisers management, and accountability on designated accounts portfolio to ensure sales targets are met.

In this position, you will oversee the product distribution and merchandising standards, to ensure full compliance of channel must-sell-list, timely implementation of all promotional activities, maximizing usage of POSM and channel planograms. You are required to establish strong and sustainable relationships with key outlets buyer, thereby enabling execution of superior in store presence for SC Johnson products.

Essential Duties and Responsibilities:

Set monthly KPI and activity guidelines for sales executives and merchandisers

Coach sales executives and merchandisers in ensuring a good team commitment

Plan and cascade sales targets and objectives into each store, sales executives, and merchandisers.

Closely tracking, follow up – follow through the targets, objectives and KPIs as well as giving solution for any sales gap to ensure achievement.

Analyze sales and market situation as well as consult with Superior for necessary solutions for sales growth, attack competition and business opportunities.

Build or leverage relationship to partnership and working closely with key customer contacts

Ensure for good implement in store advertising/ activation/ decoration to build awareness for consumer/ shopper

Manage Sell-In, Sell-Out and Stock Availability

Ensure smoothly for ordering and receiving of store level in assigned area

Required Skills / Experience / Competencies:

Bachelor’s degree in Business Administration, Economic, or related field

Minimum 5 years of experience in Fast Moving Consumer Goods (FMCG) with 2-3 years experience in managing Key Accounts, International Accounts management will be an added advantage

Ability to lead team, good team commitment

Good command of spoken and written English

Computer literate (MS Office)

Benefits & Culture:

SC Johnson is committed to providing a Great Place to Work for all its employees. Along with a competitive base salary, here are just some of the benefits you receive when joining the SC Johnson Family -

Ongoing training and development

Free onsite parking

Employee Committee that put on regular events, lunches, parties, fun days

Family-owned company, with a family feel

Be a member of a company championing a better world through sustainability and environmental protection measures

SC Johnson Asia has been recognized as the Best Multinational Workplace by Great Place to Work®!

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at

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