Assistant Chief People Officer

The Assistant Chief People Officer (ACPO) will play a critical role in managing all aspects of benefits administration, HR operations, and employee relations within the organization. Reporting directly to the Chief People Officer (CPO), the ACPO will collaborate with various departments to ensure the smooth implementation and enforcement of HR policies and procedures. The ideal candidate will possess extensive experience in benefits administration, employee relations, and HR compliance, with a strong focus on customer service and problem-solving.

Responsibilities:

Benefits Administration and Counseling:

Oversee the administration of employee benefits, including NJ State Health Benefits (SHBP) for medical and prescription, Delta Dental, NJ State Pension (PERS), etc.

Provide counseling and support to employees regarding benefits enrollment, eligibility, and claims.

Handle inquiries and resolve issues related to benefits administration in a timely and efficient manner.

Employee Relations and Performance Management:

Manage employee relations, including counseling, problem-solving, and addressing performance issues.

Work with both non-union and union employees, ensuring compliance with collective bargaining agreements and addressing grievances.

Collaborate with union management and shop stewards to resolve disputes and maintain positive labor relations.

HR Operations and Compliance:

Identify, create, communicate, and implement HR policies and procedures to ensure compliance with legal regulations and organizational standards.

Conduct recruitment activities, including job postings, screening candidates, and coordinating interviews.

Implement mandatory employee training programs to enhance skills and knowledge across the organization.

Communication and Collaboration:

Demonstrate excellent written and oral communication skills, including the ability to communicate complex information effectively.

Collaborate with cross-functional teams to address HR-related issues and implement solutions.

Foster a culture of teamwork and collaboration, both within the HR department and across the organization.

Requirements:

Bachelor's Degree in Human Resources or a related field.

8-10 years of progressively responsible HR experience, with a focus on benefits administration, employee relations, and HR operations.

Experience working with ADP software is preferred.

Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Demonstrated ability to work independently as well as part of a team.

Strong empathy and interpersonal skills, with the ability to build rapport and trust with employees at all levels of the organization.

This is a full-time position based in New Jersey, with no routine telecommuting. The successful candidate will have the opportunity to make a significant impact on the organization's HR operations and employee relations initiatives. If you are a motivated HR professional with a passion for supporting employees and driving organizational success, we encourage you to apply.