Salesforce Business Analyst

Aperture Solutions Group is a dynamic consulting and technology solutions firm that support customers across the Federal Government. Aperture's growing team continues to lead our customers in modernizing the way the Federal government does business and meets their mission objectives.

Salesforce Business Analyst

As a Salesforce Business Analyst you will function as a member of the Aperture Digital Transformation Practice supporting Federal government clients. As a part of the Digital Transformation team, you will help clients implement modern IT and automated business solutions. As a Business Analyst you will be responsible for developing a strong connection between the operational and business needs of the customer and the developers. You will be responsible for working with system stakeholders to identify business, functional and system requirements, support the development and execution stakeholder communication plans and system documentation and serve as business lead in the overall implementation of Salesforce applications.

About The Job

Lead meetings with system owners and other stakeholders to gather business requirements.

Analyze business requirements, accurately translating them into functional and technical requirements for the development team

Work with the development team to continuously refine the documented requirements

Perform stakeholder engagement and outreach activities

Serve as Scrum Master as needed, supporting user story creation, sprint planning, and overseeing the tasks of the development team

Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered

Support testing activities during each sprint such as developing test scripts and testing user stories in the development environment

Work with government product owner to provide insight on business requirements and functional design

Required Qualifications

US Citizen

Bachelor's Degree in business related field

5+ years of business analysis experience

2+ years of experience in a Salesforce development environment

2+ years of experience in business process mapping, optimization/reengineering

Preferred Qualifications

Excellent communication skills, written and verbal

Excellent organization skills

Experience functioning in a leadership role on an Agile project environment

Familiarity with Financial Management, Human Resources and Federal business processes

Experience developing “as-is” (current state) and “to-be” (future state) customer journeys

Experience leading facilitated sessions in the customer journey mapping and pain points

Experience conducting Human-Centered Design (HCD) workshops and interviews

Hands-on experience creating user personas, journey maps, empathy maps, and capability roadmaps

Active US Government Security Clearances