EDI Production Support Analyst

Description:

EDI Production Support Analyst

Future duties and responsibilities:

Work in an onshore-offshore model, with 4-5 offshore developers.

Work proficiently in EDI Applications Edifecs

Work with Medicaid and Medicare transactions

Follow engineering standard methodologies and take pride in it.

Perform Applications Development: Analysis, Design, Development, Testing

Provide Support: QE Testing, Volume Testing, Implementation, Warranty, Team Members

Perform code reviews and ensure compliance with application quality, coding, UI and Corporate standards.

Required qualifications to be successful in this role:

At least 8+ years of experience in:

• Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server

• Experience with database technologies such as MySQL

• Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12

• Web Services, Java, SQL/SSIS development related to EDI.

• Knowledge in BizTalk Services

• Must have experience working in 24*7 support model.

• Co-ordination with various teams to help resolve and fix production Issues.

• Must have experience in Medicaid and Medicare transactions.

• Must have experience in Dynatrace.

• Knowledge on ITIL processes – Incident Management & Problem Management

• Performing continuous improvement of systems by analyzing performance metrics of different programs and come up with optimizations.

• Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes /release fallout handling by permanent fixes within change windows specified