Regional Customer Specialist

Job Description

Fresh Express Brand is the U.S. market leader of the Value - Added Salads category. We deliver great tasting, nutritious, convenient healthy snacks and ready-to-eat salads to health-conscious consumers. Our Company is a passionate group of professionals that care about quality of life, quality of work, and quality of people.

We're building the processes, tools and people needed to fuel our continued growth in the North American Market. We are currently looking for a talented individual preferably based in the Portland, Oregon or Seattle, Washington area to manage the independent customer based throughout the Pacific region as well as lead an experienced produce specific sales agency partner.

Position Summary:

The RCS (Regional Customer Specialist) is responsible for managing and executing all retail sales initiatives within the northern California, and pacific northwest area. The RCS works in a collaborative manner with all functions within the company such as business Management, Customer Service, Operations, Marketing and Revenue Finance to exceed volume and revenue targets.

Duties and Responsibilities:

Develop and execute sales plan and budgets that aligns company & distributor strategies/tactics to achieve Business Targets: Volume, Revenue, Profit, Market Share and ACV

Analyze monthly customer P&L's by product and DC to determine areas for margin improvement

Present category management data to customers

Assist in development of customer pricing protocols

Identify, develop, recommend, implement and measure Customer trade up plans of Fresh Express products carried at retail accounts to improve volume and profitability

Influence account activities in all areas to support company objective

Manage Marketing Development Funds/ Budgets

Manage, coordinate, modify and tailor forecasting/planning processes to customers (distributors) in order to maximize production and customer service and minimize costs

Work and collaborate with in-store personnel and retail operations to improve in-store practices, handling merchandising

Review new business proposals and develop pricing recommendations

Assist with product pricing strategy and P&L development'

Develop accurate monthly volume and sales forecast

Fulfill Sales Dept. requests for product information and develop sales presentations

Resolve pricing issues

Required Education:

Bachelor's Degree is Required; Master's Degree preferred

Required Experience:

3+ years of direct and/or indirect selling experience within a Consumer Packaged Goods Company, with an emphasis in Perishables

Strong knowledge of the northern California, and pacific northwest area including produce distributors and indirect customers

Experience with Broker Management and Category Management

Required Skills:

Strong communication, selling and negotiating skills

Understanding of value selling, promoting and selling products and services. This includes tactics; presentation kits, sales & negotiating techniques

Excellent communication and relationship building skill's

Strong technical and organizational skills

Understand merchandising and retail product setup

Collaborative & results/goal oriented'

Understands the important rote of Category Management and implementing the strategic management of product groups through retailer partnerships, which aims by satisfying consumer and shopper needs

Travel Required: Est. 50% - 75% on the road with customers. Minimal overnight travel.

Other Information:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Posted by ApplicantPro