OCONUS Help Desk Technical Tier II Support-Baltics

Job Description

*Contingent on contract award*

BALTICS

ABOUT THE OPPORTUNITY:

Comtech Systems, Inc (CSI) is looking for Help Desk Technical Tier II Support candidates who will be responsible for the maintenance of computer hardware and software that comprises a computer network. Candidates will be expected to work with a spirit of cooperation and must exhibit a tenacious work ethic while possessing the drive and critical thinking to excel in potentially tumultuous conditions.

Prefer candidates with a valid US passport.

Must have an active, current Secret Clearance.

ABOUT THE COMPANY:

At our core, Comtech employees are driven by innovation. We are leaders in the advanced global commercial and government communications market. A career at Comtech enables you to design, develop, produce, and market innovative products, systems, and services for advanced communications solutions. You will facilitate and enhance the way people, businesses, and governments communicate around the world.

Comtech Systems, Inc (CSI). is a leading provider of mission critical solutions to government and civilian agencies with a focus on C4ISR solutions using any type of network, whether mobile, fixed, static, terrestrial, marine, airborne or in space. To help our customers combat a growing number of cyber-attacks on their systems, we provide training and certification and vulnerability compliance assessment. Comtech designs, develops, produces, and markets innovative products, systems, and services for advanced communications solutions. We are technology leaders in the markets that we serve and conduct our business through Government solutions. Our market segments consist of: Tactical Communications, Space & Component Technology, Mobile Datacom, and Cyber Security Solutions.

PRIMARY DUTIES:

All candidates will perform the following duties:

Be proficient in IP communications and packet analysis.

Provide detailed knowledge of Central Authentication, Authorization and Accounting via Terminal Access Controller Access Control System (TACACS+).

Provide detailed knowledge of layer 3 technologies, such as HSRP, EIGRP, and BGP.

Provide detailed knowledge of layer 2 technologies, such as Rapid Spanning-Tree.

Provide detailed knowledge of end-to-end Quality of Service (QoS) and multicast design and implementation.

Provide detailed knowledge of Generic Routing Encapsulation (GRE), Internet Protocol Security (IPSEC), and Dynamic Multipoint Virtual Private Network (DMVPN) deployments and configurations.

Provide detailed knowledge of access control lists and security practices.

Provide knowledge and familiarity with Cisco Internetwork Operating System (IOS)-based routers within the ASR 1000, 3900, 3800, and 2800 families; Cisco IOS based switches within the 6500, 4500, and 3750 families.

Provide network troubleshooting skills and knowledge of networks.

Provide technical documentation skills.

Provide communication and interpersonal skills.

SKILLS REQUIRED:

All candidates will have the following minimum skills:

Six (6) years of related work experience.

Minimum of two (2) years of experience in a military environment.

Experience with current best practices in IT standards, principles (Information Technology Infrastructure Library (ITIL)), and security practices.

Ability to communicate effectively, both written and verbally with diverse audiences, internally and externally to foster strong teamwork.

Work well independently or as a member of a team environment

Detail-oriented, with strong analytical skills.

EDUCATION/EXPERIENCE REQUIREMENTS:

Preferred Bachelor’s degree in Computer Science, OR an Associate’s degree plus 7 years of recent specialized experience, OR eleven (11) total years of recent specialized experience.

Must be proficient with Microsoft Office.

Experience in maintaining certifications related to the requirement of the position.

CERTIFICATION REQUIREMENTS:

All candidates will have one (1) of the following required certification(s):

Cisco Certified Network Associate (CCNA) Security

CompTIA Cybersecurity Analyst (CySA+)

Global Industrial Cyber Security Professional (GICSP)

GIAC Security Essentials (GSEC)

CompTIA Security+ CE

Certified Network Defender (CND)

Systems Security Certified Practitioner (SSCP)

Comtech offers a competitive salary, comprehensive benefits, and flexible paid time off options, for eligible employees:

Medical, Dental and Vision

LTD, Supplemental Life insurance and AD&D

Comprehensive 401k plan

Vacation accrual of 10 days annually

Bereavement, Military, and Jury Duty Leave

Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.