VIP Bottle Service Server

Job Description

Qualifications and Duties

- Extensive knowledge of wines and champagnes, and bottle service protocol along with the appropriate etiquette

- Having an existing VIP client data base is preferred

- Maintain high standards of personal appearance and grooming

- Great attitude and customer service, must love the hospitality business

- Must be able to adhere to strict Sequence of Service Standards and Policies

- Understand wants and needs of a diverse VIP guest

- Work well under pressure and possess high concentration skills

- Maintain high hospitality standards at a VIP level under high volume environments

- Must be able to work weekend/ holiday shifts

- Follow all cash and credit card handling policies

- Enthusiastically describe (and up-sell) all beverage offerings, menu items, and specials:

- Detect and act upon customer inebriation as trained.

- Check customers for proper identification prior to serving alcoholic beverages.

- Complete all assigned cleaning / side-work duties.