Case Manager 1

Job Description

Hours: full-time (37.5 hours per week)

Location: Multiple locations based around Lynchburg, VA 24501

Position Summary

The Case Manager I is an entry-level position responsible for providing case management with individuals and their families to establish appropriate linkages; referrals; coordination of care; and to provide regular follow-up on needed services and supports, under the supervision of a qualified Case Management Supervisor. The Case Manager I will identify and assess client needs and evaluate, coordinate and ensure necessary services are provided.

Required Education and Experience

Bachelor's degree from an accredited college/university in an applicable human services field (including social work, counseling, behavioral science, psychology, or a related field).

No professional experience required -- less than one year of human services experience. Prefer some relevant experience.

Related Knowledge, Skills and Abilities

Knowledge of the nature of serious mental illness, developmental disabilities, and substance abuse depending on the population served; Ability to observe and report accurately on the functioning of individuals and families; Ability to engage and sustain ongoing relationships with individuals receiving services; Ability to learn and acquire the knowledge and skills necessary to perform all Case Management services to clients; Ability to handle confidential information appropriately; Must possess time management skills; Ability to effectively use active listening skills; Ability to listen to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Ability to work independently, performing position duties under close supervision initially and then general supervision going forward. *Ability to document in an electronic medical record system. Knowledge, understanding and commitment to professional ethics; Ability to make home visits and to travel; Strong verbal and written communication skills; To drive and must possess a valid driver’s license. May be called upon to travel to any Horizon worksite; transport clients, provide services to client at other locations. Regular attendance at trainings and Horizon meetings may require travel to a variety of Horizon sites; Ability to participate in and successfully pass behavioral intervention training; includes both verbal de-escalation skills and physical skills techniques to be utilized with consumers as needed; Willing and available to work modified schedules (weekends, holiday, etc.) as required. *Ability to pass all required training modules.

About Horizon:

Horizon Behavioral Health is located in the heart of Central Virginia surrounded by the beautiful Blue Ridge Mountains. Whether your passions be hiking on the vast Appalachian Trials, kayaking through the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg VA offers small-town southern charm with an active culture of music festivals, outdoor activities, and performing arts that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg’s 2021 Giving Back Award, Best Place to Work in 2018, Best of Lynchburg for Counseling Services for multiple consecutive years, and again most recently for 2021!

Employment with a VA Community Services Board offers generous benefits that includes participation in the Virginia Retirement System; life, health, dental, and vision insurance; annual leave, sick leave and paid holidays. Horizon’s clinical sites are NHSC/HRSA approved, and qualifies as public service loan forgiveness (PSLF) employer site. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.

To Apply – Please visit our online career center at

Horizon requires vaccination against COVID 19 with an FDA-approved or FDA-authorized vaccine as a condition of employment, or seek an approved exemption prior to start date. Horizon Behavioral Health is an Equal Opportunity Employer (EOE).