Spa Attendant

Job Description

POSITION PROFILE:

The Spa Coordinator will be responsible for the overall smooth and efficient administration of the Spa including staffing team members, scheduling guests, completing payroll, ordering supplies, marketing Spa services and ensuring excellent customer service. They will strive to model the Pursell Farms core values in the completion of their work.

ESSENTIAL JOB FUNCTION:

Create, schedule and maintain weekly work schedules based on the needs of the department and to ensure full coverage seven days/week

Use marketing tools to identify and recruit new clients both from our guest base and the greater community

Develop and implement SOP's for routine treatments and procedures

Monitor and ensure that all financials are balanced according to guidelines and reported to controller properly

Prepare bi-weekly payroll for team members and contract labor

Promote sales of collateral products and services

Work cooperatively with all other departments to ensure full utilization of Spa services

Perform all other duties as needed

DESIRED SKILLS AND QUALIFICATIONS:

Education:

High school graduate or equivalent GED required; AA degree in Business, Retail or similar field of study preferred

At least two years of related retail sales/management experience. Prior Spa experience a plus

Skills and Abilities:

Ability to provide exceptional customer service and serve as a role model for team members

Ability to ensure a spotlessly clean and safe environment

Ability to lead, manage and motivate team members to perform with excellence

Ability to build relationships with guests to sustain repeat customers and attract new customers

Knowledge of sales and payroll basics

Computer skills including MS Office, Excel, Springer-Miller or similar hospitality scheduling programs preferred

Willingness to work a variety of shifts including both weekday and weekend hours