Soldering Technician/ Computer Repair

Job Description

The Solder Repair Technician is able to perform micro soldering and repair of motherboards. They will also provide intake, diagnosis, and technical repair work on customer devices based on the team assignment.

What will we give you for your hard work:

$20-24 an hour, based on experience

401(k) with generous company match and immediate vesting

Excellent Paid Time Off policy

Up to 80 hours Sick Time per year

96 hours off per year for volunteer opportunities

11 paid holidays per year

Award winning work environment

Development Reimbursement of $1000 per year

Medical, Dental, Vision, and Voluntary Benefits

Our Values drive everything we do:

Carry passion.

Desire excellence.

Keep dreaming.

Build community.

Be Vivacious.

Daily responsibilities include:

Perform diagnostics on motherboard components to pinpoint the root cause of malfunctions and determine effective repair strategies

Repair motherboard components through micro soldering. This includes addressing issues related to circuits, connectors, power distribution, and data pathways.

Working with a range of small-scale electronic elements, such as resistors, capacitors, transistors, and connectors.

Troubleshoot device issues using customer notes and a full diagnosis to identify source of error, assigning repair grade based on the problems

Complete computer repair process, cleaning, removing, and replacing parts using provided tools

Complete a thorough quality assurance review of all completed repairs, ensuring technology is working to customer and Vivacity expectations

Prepare serviced products for shipment, creating boxes and packing to ensure safe and timely delivery

Maintain organization of designated work stations

Cross-trained in Production to assist as business dictates

Present relevant work updates and data to Assistant Parts Operations Supervisor

Perform other duties as assigned by the Assistant Parts Operations Supervisor

Knowledge, Skills & Abilities

Excellent verbal and written communication skills

Expert technical skills with the ability to assist and train others

Excellent supervisory and interpersonal skills

Excellent time management skills with a proven ability to meet deadlines

Ability to function well in a high-paced and at times stressful environment

Extremely proficient with necessary system applications with ability to learn new or updated software

Education & Experience

Minimum one year relevant experience required

Associate’s degree or equivalent combination of education and experience preferred

Physical Requirements

Prolonged periods of sitting or standing as needed to complete repairs

Ability to work within a high level of noise and some dust

Ability to lift up to 50 pounds in accordance with product inventory

Ability to utilize required toolkit as necessary for repairs

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