No C2C please
Role:
Turning ideas into actions to deliver customer values
HM aligns TPM’s to initiatives (rather than program level). Must be delivery focused. (end-to-end project delivery)
Initiatives have multiple tech stacks and drive across multiple groups
Initiatives:
Cost Containment with auto-scaling piece (Ruby, GoLang, .NET) – not a new feature
Loyalty Points conversion platform (product driven inititiave)
These are not happening in parallel. Points will finish in July or mid August
Team is currently making company mergers & acquisitions but this person focuses more on platform changes
A lot of reporting and risk management
Keep manager informed of risk statuses
Will absorb into standard meetings and ceremonies
Payment card experience, especially on the Loyalty side is great.
Technical knowledge is needed (not expected to change or deploy code) – strong inclination of SDLC
Delivery focus and independent team management is most important
Thanks
Vasudha