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Security Supervisor

Company:
Parkwest Casinos / Fortiss LLC
Location:
Livermore, CA, 94551
Posted:
April 14, 2024
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Description:

Parkwest Casino is looking for a Security Supervisor for our busy cardroom. This person will assist the Security Manager in daily operations. A successful Security Supervisor will possess keen observation skills and understand the basic cardroom games while demonstrating a high level of customer service to various personality types from multiple cultures. Responsible for assisting in casino security, surveillance, and supervises security staff in Security Manager’s absence.

Responsibilities

Ensure that the security of the casino, its' team members and customers, are met in a manner that exemplifies our core values, meets our established culture of excellence standards, and are in compliance with applicable regulations and requirements.

Coordinate activities, special posts, patrols and other security/surveillance assignments.

Respond to all incidents on casino property promptly and professionally. Enforce all State of California, federal laws, and those set by the California Department of Justice Bureau of Gambling Control.

Regularly meet with General Manager and Gaming Manager to discuss security incidents; as well as proactively plan to prevent future incidents..

Conduct and prepare complete investigations, whether civil or criminal, and prepare replies in connection with official communications. Establish and maintain positive law enforcement relations.

Patrol the casino checking for unsafe conditions, hazards, unlocked doors, security violations; assist with mechanical investigations.

Respond to incidents of fire, medical emergencies, bomb threats, floods, elevator emergencies, and hazardous materials. Provide first aid, including CPR when necessary.

Hire and manage assigned employees and use resources in a respectful and fiscally responsible manner.

Specific tasks may include, but are not limited to: managing work schedules; conducting training; monitoring entrances and exits; preventing unapproved or unlawful entry; monitoring casino floor, storage areas and parking lots; directing persons who cause a disturbance to leave the property; any other tasks normally assigned to security officers.

Qualifications

Experience: At least four years experience as a security officer and at least one year experience supervising security officers.

Education: High school diploma or G.E.D required. 2-year Associate's or Bachelor's degree preferred.

Must be able to obtain and maintain a current California gambling establishment employee permit, badge or license.

Must have open availability and willingness to work weekends or nights as needed

Must be able to pass mandatory screening including a background and credit check, and drug test.

Possesses a current CPR/First Aid certificate or can receive this certificate within 1 month of hire.

Must understand the limits of California penal code 832 and how it applies to Security/Surveillance Officers.

Must possess or have the ability to gain a valid California Guard Card.

Must possess a valid California Driver's license.

Must possess the audio/visual skills necessary to operate surveillance equipment.

Must have computer skills adequate to prepare/edit reports and logs.

Must be able to maintain professional composure in urgent or tense situations.

Must possess strong conflict resolution skills in dealing with customers and employees.

Able to work varied shifts and flexible schedules.

Good organizational and verbal communication skills and the ability to multi-task effectively.

Physical and mental requirements

Must be able to lift and carry tools, supplies, and inventory up to 100 pounds.

Must be able to sit, walk, stand, and bend at neck for 6 or more hours a day.

Position will require repetitive use of hands for the following actions; simple and power grasping, fine manipulation, pushing & pulling and reaching for entire shift.

Position may require exposure to excessive noise, exposure to dust, gas, flames, chemicals, exposure to extremes in temperature, humidity or wetness.

Must be able to perform all essential duties with or without accommodation.

EEO Statement

Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

Min

USD $60,000.00/Yr.

Max

USD $75,000.00/Yr.

Regular Full-Time

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