Dealer/Table Games Supervisor

Job Description

NOTE: In order to work at a casino in the state of PA, you will be required to apply for and obtain a valid PA Gaming License. Candidates who accept an offer of employment will meet with the Human Resources team who will guide them through the licensing process.

Knowledge of all table games offered by Lady Luck Nemacolin

Must have experiencing managing others

Must be able to sustain a high level of confidentiality and professionalism

Must be able to work collaboratively and communicate effectively with team members at all levels of the organization

Must be able to abide by the company appearance standards and maintain compliance with the company uniform policy

Must be knowledgeable of applicable Pennsylvania State gaming laws and regulations

Must have strong mathematical skills

Must complete all required company training

Any other assigned duties and responsibilities

Dealers may be assigned as a Table Games Supervisor/Floorperson. When acting as a Table Games Supervisor/Floorperson, this position will report to the Table Games Assistant Shift Manager. Prior to permitting the employee to act as a Table Games Supervisor/Floorperson, the employee will be licensed with a Gaming 2 Permit. When acting as a Table Games Supervisor/Floorperson, this position will not assume any Dealer responsibilities. When starting a shift as a Dealer, employee may dual-rate up to a Table Games Supervisor/Floorperson once, but may not dual-rate back down to a Dealer in the same shift.

Table Games Supervisor responsibilities:

Oversees table games in an assigned area and on shift

Ability to authorize and issue complimentary services to patrons

Supervises the Dealer(s) and the Pit Clerk(s)

Ensures that customers behave properly and protects games personnel

Relies on experience and judgment to plan and accomplish goals

Must make sound and ethical judgments

Must analyze customers play; cheating scams, counters, and unusual or suspicious variations of play

Leads and directs the work of others using a certain degree of constructive and positive feedback

Performs the regulatory required duties of boxperson in an assigned shift. When assigned these duties, Table Games Supervisor/Floorperson will not also have responsibilities for the supervision of table games

Comply with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance

Must complete all required company training

Any other assigned duties and responsibilities