Automotive Sales Consultant

Job Description

Sales Consultant - Premium European Brands

Location: Dublin, Ohio

Midwestern Auto Group (MAG)

We are looking for highly motivated individuals to deliver exceptional customer service, work hard, and be rewarded for their efforts.

Established in 1957, today MAG is the world’s largest group of European brands. Housing a total of 14 brands on our 65 acre campus in Dublin, Ohio. Our product line-up includes Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, Lotus, Maserati, Mini, Porsche, Rolls-Royce, VW, and Volvo.

At MAG, we aspire to build lifelong relationships with our customers and employees, earning their trust and respect by providing the highest quality products, services and solutions in a profitable growth-oriented manner.

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic.

If your goals and values align with MAG’s, we want you to join our team.

About this Position:

The Sales Consultant is responsible for generating vehicle sales with our valued customers. Ensuring exceptional customer satisfaction and presenting, promoting, and selling new and used vehicles.

Responsibilities include:

Establishes and builds strong rapport with customers in order to provide an enjoyable car buying experience

Assists customers in selecting a vehicle that matches their needs

Performs high-quality, professional vehicles demonstrations and delivery

Presents customers with additional product offerings to enhance their vehicle and ownership experience

Ensures all customers understand the vehicle’s operating features, and warranty

Ensures timely follow-up and communication with existing and prospective clients

Continuously develops product and sales acumen to become a product/services vehicle expert

Achieves strategic sales goals

Ensures achievement of CSI/NPS targets

Collaborates with sales team and maintains positive working relationships

Stays current on required manufacturing training

Work Experience:

Experienced in automotive sales or retail sales preferred

Significant customer service experience

Demonstrated effectiveness working with Dealer Management Systems and technologies (preference for Eleads & AutoAlert)

Strong analytical, problem solving, and decision making skills

Knowledge of insurance procedures

Ability to handle confidential and sensitive information

Competencies:

Active listening

Self-starter

Customer service orientation

Interpersonal savviness

Conflict management and resolution

Influence

Results driven

Total Rewards:

Competitive Commission

Medical, Dental and Vision

Life, Short-Term, and Long-Term disability

Paid time off including, vacation, holidays, and sick time

401K with company match up to 4%

Discounted manufacturers lease program

Service and parts discounts

Flexible work schedules, including no late evenings, day off during the week, and no work on Sundays

Career Growth:

Training and Development opportunities

Growth & Promotional Opportunities

Career Mobility across 14 European brands

MAG is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

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