Hotel Assistant General Manager

Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service

Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability

Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support

Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed

Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areasQualifications:

A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field

Have superb communication skills, organizational skills, and problem-solving skills

Previous experience managing a team is required; preferably in a hospitality role such as department manager

This role requires a strong emphasis on putting the guest first and providing exceptional customer service

You must have 3 or more years of experience working in the hospitality fieldAbout Company

Located in charming Old Town Scottsdale, Hyatt House is your ideal weekend getaway or extended-stay hotel where business travelers and family can have a fun vacation and stay productive. Along with our complimentary breakfast, take advantage of our heated pool and hot tub for relaxation. You can even stick to your workout routine in our 24-hour StayFit@Hyatt fitness center. Socialize with family and friends in the courtyard equipped with a grilling area and outdoor seating. Experience some outdoor adventures hiking the trails of Camelback or for premier shopping at Fashion Square Mall.