Hospitality Manager

Job Description

Stars and Strikes Family Entertainment Center is seeking an experienced Hospitality Manager who is ready to be part of a high volume, fast-paced Entertainment Center.

Our Hospitality Manager needs to be a responsible individual who can lead and manage a team while overseeing daily operations over our 3 businesses; food & beverage, bowling, and arcade. As an Hospitality Manager, you will be responsible for assisting the GM and AGM in staffing and training team members, overseeing operations and guest experience including all areas of service, while ensuring that we deliver an exceptional product.

What we’re looking for:

1-2 years of management experience

Experience in Hospitality and/or Food & Beverage is a plus

Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays

Responsibilities:

Create an exciting and fun atmosphere to ensure a great experience for our guests and team

Assist in hiring, training, coaching, developing, scheduling, and evaluating team members

Adhering to core standards, HR policies, training, safety requirements

Drive best practices through the organization and leads process improvement

Address service or customer issues of an operational nature

Why join our team?

With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company

We are a family-owned business and consider our team members part of our family

We encourage team members to continue their training by providing online resources

We provide opportunities for all team members to give back to the community

We encourage team members to have fun while they work

We work together as a team and succeed as a team

Perks We Offer:

Health & 401k Benefits for Eligible Team Members

Bonuses

Free bowling, laser tag & gameplay!

Monthly rewards

Company-wide contests

Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.

Stars and Strikes is an Equal Opportunity Employer.

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