PC Technician

Job Description

If you're a problem-solver who can explain complex issues to both technical and non-technical users with ease, Robert Half has an opening for a PC Technician in the Non-Profit industry. This role may be for you if you are a self-starter and a problem solver who enjoys working in a positive, dynamic environment. The permanent PC Technician will work in the West Columbia, South Carolina, area.

What you get to do every day

- Arrange repairs with the suitable vendors

- Retain records of daily data communication transactions, problems and solutions or installations

- Handle take down, packaging, transportation and setup/installation on site

- Keep track of equipment and collaborate on possible purchases

- Communicate with ticket submitters effectively and on a regular basis

- Provide support for functionality testing and end users

- Comply with company quality standards to ensure sound electronic data records

- Own and complete technology implementation projects

- Diagnose, restore, rebuild, and refurbish computer hardware, such as PCs, laptops, monitors, servers, and additional IT equipment

- Take down, box and ship equipment that is outdated

- Own imaging and preparation of new computers

- Install and repair printers, troubleshooting problems as needed

- Complete transferal of data from PC to PC and troubleshoot software/hardware as well as break/fix

- Ability to multitask and meet deadlines

- Be creative, adaptive, and eager to learn new technical skill sets

- Basic Network Troubleshooting experience

- Command of Windows OS

- An understanding of networking such as switching and routing is desired

- 1 year of experience with PC and Mac hardware and software, and an understanding of TCP/IP, DNS, DHCP, LAN, and WAN

- Ability to recognize, evaluate, and resolve problems effectively

- CompTIA A+ certification required

- High attention to detail and possesses excellent organizational and writing skill