APPRENTICE BARTENDER - CASINO

Job Description

Description:

The VISION of PlayLV Gaming is to be the place to be Down Town., and is supported by our MISSION a Downtown Icon committed to building lasting relationships, legendary service & classic gaming with a modern twist. The renaissance has begun, The Plaza Way!

Our guiding principles are:

Always do the right thing

Be respectful and considerate – everyone matters

Deliver more than others think possible

Show passion for what we do and enthusiasm for who we are

Delivering on these promises requires amazing people. PlayLV Gaming takes pride in hiring an extremely talented, motivated, and diverse workforce that possess the attitude and aptitude to work within a high performance culture. Employees receive training, guidance, development, and leadership in order to effectively perform their responsibilities.

POSITION SUMMARY: The primary responsibility of the Bar Apprentice is to provide excellent service to all guests who approach the bar, keeps the bar area clean and stocked at all times, and assists the Bartender with various duties

Top 5 Specific Job Functions:

Clean all equipment, tools, and supplies and maintaining equipment in good working order

Greet guests in a positive, friendly manner and making them feel welcome

Maintain the cleanliness and appearance of the bar

Stock the bar with supplies necessary for service

Complete opening side duties which includes: checking quality and amount of all bar stock and supplies through checklist; setting up bottles in display cabinet and speed rail; checking condition and cleanliness of blender, shaker and other tools; checking temperature of refrigeration units and glass wash machine

Other Specific Job Functions:

Assist Bartenders on the execution of service and following the bartender’s direction

Re-fill ice coolers, garnish trays, straws and napkins

Perform all opening and closing duties, based upon shift assignment

Bid farewell to guests, using guest’s name when known, and encourage them to return

Anticipate the guests’ needs and responding appropriately with a sense of urgency

Work as a team, assisting all guests’ and employees’ needs and inquiries

Effectively communicate with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees

Follow all procedures and policies set forth by the company, division and department

Follow all health and safety regulations

Mix and Serve drinks following standard recipes

Clean of all equipment, tools, and supplies and maintain equipment in good working order

Communicate with Managers and Co-Workers in order to fulfill and address any issues or needs requested by guests and or other employees

Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet

Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink

Maintain complete knowledge of and strictly abide by state liquor regulations

Ensure that all drink orders from servers are accurately rung into the POS system before giving drinks to them

Clean glassware in glass machine/three compartment sink

Legibly document designated items on the spill sheet

Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste

Use all chemicals in accordance with OSHA regulations and hotel requirements

Perform other job related duties as necessary

RESPONSIBLE ALCOHOL MANAGEMENT

Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated

Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Manager’s attention

Refuse further service of alcohol to intoxicated Guests in a courteous and safety-minded manner

Responsible for accurately checking Guest identification

Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures

Comply with all state and federal liquor laws

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements:

EDUCATION and/or EXPERIENCE:

At least 1 year of previous Apprentice Bartending experience

Must have 1 year of customer service experience

Working knowledge of spirits, wine and food

Working knowledge of liquor dispensing guns

Excellent customer service skills

Ability to lead and mentor a team

Must have interpersonal skills to deal effectively with all business contacts

Professional appearance and demeanor

Work varied shifts, including weekends and holidays

High school diploma or equivalent

Able to effectively communicate in English, in both written and oral forms

Preferred:

Previous experience working in a similar resort setting

CERTIFICATES, LICENSES, REGISTRATIONS:

Alcohol Awareness

Food Handler’s Card

Union Referral

WORK SCHEDULE/HOURS:

Varies

PHYSICAL REQUIREMENTS:

Must be able to lift 50 lbs.

Must be able to stand/walk for long periods of time

WORK CONDITIONS:

Must have the ability to work indoors and be exposed to various environmental factors, such as, but not limited to noise, dust, and cigarette smoke

Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.