Receptionist

Job Description

Benefits/Perks

Competitive Hourly Pay

Career Growth Opportunities

Fun and Energetic Environment

Discount on Products and Services

Vision, Dental, Life insurance

401k matching up to 3%

Job Summary

We are looking for a friendly, welcoming receptionist to join our team!

As the receptionist/concierge for dog daycare you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as bring dogs to and from group. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet guests as they arrive

Assist with maintaining a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Immediate and continuous response to busy phones, email, and in-person customer interactions

Understand and disseminate accurate company policy information

Perform various dog handling tasks, such as waste removal, feeding, introducing, and removing dogs from group play areas.

Must be comfortable using cloud-based CRMs, open communication platforms, various email programs, Word, Excel, etc.

Qualifications

Two or more years of customer service experience is preferred

Previous experience as a receptionist is preferred

Excellent communication skills with a focus on customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills