Customer Service Coordinator

Job Description

Salary: $45,000-$60,000/yr

Customer Service Coordinator

We are seeking a friendly, empathetic, and detail-oriented Customer Service Coordinator to join our team.

The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our valued customers. You will play a crucial role in maintaining positive customer relationships, resolving inquiries, and ensuring a seamless experience for all.

As a Customer Service Coordinator at CWF Restoration, you can expect a competitive salary of $45,000 to $60,000 annually, along with a comprehensive benefits package, including medical, dental, vision insurance, and a 401k plan.

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Key Responsibilities:

Provide customer service support to our clientele by answering and relaying their phone calls

Utilize our cutting-edge internal system to analyze and prioritize customer requests.

Effectively dispatch our skilled team to the right locations with precision and speed, Navigating challenges to ensure a smooth and coordinated response.

Communication with customers and/or insurance adjusters

Follow-up calls and emails

Qualifications:

Thrives in a fast-paced, high-energy environment

Strong organizational, time management, and multitasking skills

Positive attitude and ability to work independently and within a team

Strong computer and typing skills