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Front Desk Associate Part Time

Company:
The Stricklin Hotel
Location:
Florence, AL, 35630
Posted:
April 13, 2024
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Description:

Job Description

Our Core values,

Leading by example

Enriching the lives of customers and team members

Authenticity in all aspects of our business

Doing the right thing, no matter what

Excellence as the only acceptable standard

Respect for our customers, co-workers, and communities

We are looking for a positive and professional front desk associate to deliver exceptional experiences to every guest at our hotel. Youll welcome guests, manage information, distribute keys and room assignments, as well as answer any general inquires to ensure they have an extraordinary stay with us.

Responsibilities include but are not limited to:

Communicate well with housekeeping to ensure a guests room is ready

Field questions or concerns when necessary

Greet, check-in and check-out guests when they arrive and leave the premises

Distribute room keys and room assignments

Record credit card information with the utmost discretion and security

General bookkeeping ensuring all hotel guest account information is correct and up to date

Keeping a clean and organized workspace

Qualifications:

At least one year of hospitality experience preferred

High school diploma, GED, or equivalent

Experience answering telephone calls and basic computer skills

Display impeccable interpersonal, time management, organizational, and customer service skills

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