Maintenance Technician

Job Description

This position supports The Duo and University Glen Apartments in University Place, WA. There are 195 total units between these two properties. Please visit their respective websites below to learn more about the properties.

The Duo

University Glen

Who We Are

11Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.

We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join us in shaping exceptional living spaces for all!

Discover more at about us and our communities at

Job Summary

The Maintenance Technician reports to a Property Manager and works to ensure apartment homes and facilities for an assigned apartment community are in good working order and maintained to standards for 11Residential. Primary responsibilities include prompt and courteous responses to service requests; an adequate supply of market-ready apartments to meet leasing demand; property appearance which meets or exceeds standards.

What you'll be doing

Complete general maintenance tasks, including service requests, turnover-functions, and curb appeal in a timely manner.

Troubleshoot and repair most major and all minor mechanical systems.

Complete all service orders with minimal callbacks.

Ensure property, vacant apartments and common areas are clean.

Work with and/or around paints, pool chemicals and other potentially hazardous materials.

Always provide professional customer service.

Travel through different assets when assistance is needed.

Available for emergency call duties and weekend work.

Other duties as assigned.

Education and Qualifications

1 or more years of experience in property maintenance, general maintenance/construction, and/or a related field. Multi-family property management experience is highly preferred.

Must be able to meet the physical requirements of the job.

Basic computer skills and strong written/oral communication are required.

High school diploma/GED

Benefits and Total Compensation

The compensation range for this position is $21 to $23 per hour.

In addition to the base pay, this role offers exciting opportunities for performance-driven bonuses. Join us on this exciting journey where your hard work and dedication are not only valued but also rewarded.

Exact compensation may vary based on skills, experience, and location.

Benefits

Medical, dental, and vision insurance coverages.

Health savings account.

401(k) with a 4% company match.

30% Employee Rental Discount.

Mileage Stipend for travelling positions.

Paid Time Off – Vacation, Sick, and Paid Holidays.

Exciting growth and development opportunities.

Physical Requirements

To successfully perform the essential functions of this job, the employee must be able to:

Lift, push, and pull up to 100 pounds.

Walk the properties several times daily, up to 10 miles a day.

Walk on uneven surfaces and climb several flights of stairs on a regular basis.

Visually and audibly observe and detect signs of emergency.

Sit, stand, reach, bend, and stoop for extended periods of time.

Use standard maintenance equipment.

Speaking and expressing or exchanging ideas by means of written and spoken word.

Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EEO Statement

11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

You must pass a background check and drug test for this role.

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