Transportation Admin

Job Description

We are seeking a Transportation Admin to become a part of our team! You will coordinate the movement of goods, products and materials while developing and implementing procedures to efficiently administrate transportation.

Essential Functions:

· Make and execute decisions regarding delivery needs of customer orders.

· Manage relationships with transportation providers, vendors, Customer Service, and others to help resolve shipping issues.

· Communicate with appropriate departments when product or customer service issues arise.

· Generate and publish daily reports on shipments in and outbound.

· Follow up on order and shipping errors to ensure accuracy and customer satisfaction.

· Follow up on all scheduled freight to assure completion of requested services.

· Collaborate with others in Logistics to ensure fast processing of orders.

· Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience.

· Investigate processing as well as customer problems and provide strategic solutions.

· Manage all freight claims from time of damage to completion of payment and material disposal.

· Issue Returns Authorizations for any outbound damages and communicate these with appropriate departments.

· Review and approve freight invoices as needed from account departments. Work with carriers to resolve any billing issues.

· Perform duties safely and report unsafe conditions or actions.

· Provide information or indication of problems to Management or Quality Assurance.

· Reports to work regularly and on time.

Assists in other duties as needed and directed

Knowledge, Skills, and Abilities:

· Skilled in active listening, reading comprehension, monitoring, time management, managing multiple tasks, following through, and relationship building

· A knowledge of logistics codes and calculations pertaining to national and international transportation requirements. NMFC, Harmonizing Codes, Dimensional Weight, etc.

· Produces monthly summary reports to Senior Management Team.

Education and Experience:

· Mathematical Skills – Accuracy with arithmetic, subtraction, multiplication, division, and decimals

· Language Skills – Must be able to communicate in English, verbally and in writing

· Computer Skills – Must be proficient with Microsoft Office, 10-key, and other business-related software

Work Environment and Physical Demands:

The employee is regularly required to talk on the phone, face to face, and use the computer or other activities normal to an office environment.

Completion of duties must be done within an allotted time which may create a sense of time pressure to meet deadlines.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.Company Description

21st Century HealthCare, Inc., is one of the largest international manufacturers of dietary supplements. The Company has been making quality products for 30 years. Located in Tempe, Arizona, with over 500 employees in over 300,000 square feet of office and industrial buildings. 21st Century has offices in 7 strategic locations around the globe. 21st Century branded vitamins and nutritional products are currently being consumed in more than 50 different countries worldwide and labeled in over a dozen languages.

21st Century manufactures a wide range of products for a wide range of customers under the 21st Century label as well as for private label and contract manufacturing. With over 1000 health products, 21st Century's range incorporates everything needed for the health-conscious consumer from vitamins, minerals, and herbal extracts, to herbal teas and pet nutritional and wellness products from our Animal Nutrition Division.

21st Century has continued to grow and thrive in this challenging economy. It is always seeking good quality and dedicated employees to continue its success.

21st Century offers a comprehensive benefits program promoting a culture of health and wellness for all of its employees. Employees receive compensation that is competitive with relevant markets, well balanced and performance-based, providing incentives to reward talented employees delivering long-term results. In addition to base and performance-related pay, the company offers a number of health and wellness benefits. These benefits include medical, dental, vision, life and disability insurance, along with many other benefits to help employees balance their personal and professional life.