Customer Care Coordinator
Description:
Job Description
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Are you interested in working for a company that makes a difference in peoples lives? Do you want to work for a company that values its employees and supports professional development?
A Day in the Life of a Customer Care Coordinator:
Customer Service
Answer incoming phone calls and respond to emails.
Request and respond to customer feedback and reviews.
Keep customers informed of the status of their jobs.
Operations
Scheduling.
Help coordinate with office staff on job deadlines and priorities.
Send out estimates/invoices and record deposits.
Follow up with contractors and insurance adjusters to obtain estimate approvals.
Keep job database updated real-time.
What We are Looking for in You:
Experience as an Office Manager and/or Administrative Assistant.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Ability to work efficiently and effectively in a team environment.
Accuracy and attention to detail.
Solid multi-tasking ability and prioritization skills.
Experience working with insurance companies a plus (but not required).
This is a remote position.