Government Move Coordinator

Overview:

Under the direction of the Government Services Supervisor, the Government Move Coordinator acts as the primary POC for government transferees to coordinate and assist with logistical areas of a transferee move from point of origin to destination. Position interacts with several service areas within the organization, including Customer Service, OPS, International, and Claims, and to ensure that all relocation activities are performed in accordance with contractual and industry guidelines.

Responsibilities:

CommunicationCommunicates with transferee to ensure the highest level of customer service and satisfaction.

Provides timely updates on the shipment status.

Proactively Identifies and communicates potential problems in a move before they happen.

Properly educates transferees on the move process to ensure transferee is aware of the flow of a move.

Data IntegrityUpdates and completes all data in required DOS/GSA transportation database systems.

Enters and updates all data into JK systems, and ensures all data is complete and accurate.

Can accurately associate move types and methods of travel (International, Interstate, Intrastate, Local) within JK systems and ensure data associated to those types is accurate.

Submits and follows up timely on all GSA 3080 submissions.

Government Supplier RelationsReviews and understands all requirements and standards as specified in the HTOS and applicable government tenders and contracts.

Understands and is familiar with applicable government tenders and can properly utilize the tools associated with those tenders.

Works with and builds relationships with government counselors to develop strong two-lane communication with government clients.

Identify and assigns vendors to support JK government relocations.

Works and communicates with vendors to ensure move completion and contractual requirements are met.

Other administrative duties as assigned

Qualifications:

High School diploma or equivalent.

Microsoft Office suite or comparable software packages.

Move management experience preferred.

Good math skills.

High attention to detail.

Excellent customer service skills.

Ability to receive clearance level (Secret) preferred.

About:

JK Moving sets the standard for relocation and logistics excellence and is the largest independent mover across North America, serving a wide array of clients from military service members to homeowners to global corporations and everything in between.

Named among the Best Places to Work for 2023, our dedication to employee satisfaction is not just a badge – it's a way of life. Our JK Community Farm initiative is just one example of how we give back to our community, fighting hunger by growing and harvesting crops and donating them to local food pantries. But that's just the beginning! From competitive perks to fun corporate events, JK cultivates an environment where your career thrives alongside our commitment to making a positive impact. Ready to make your impact? Consider joining the JK Moving team today!

JK Benefits

In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:

World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)

Recruitment and customer referral bonuses

Company-paid life insurance and accidental death benefits

Voluntary protection programs for employees and their families

Service recognition programs

Safety & performance bonuses

Tuition reimbursement and student loan repayment assistance

Discounted membership @ Gold’s Gyms (corporate locations) nationwide

Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families

Medical and Dependent Care Flexible Spending Accounts (FSAs)

Health Savings Account (HSA) with employer matching contribution

Equal Opportunity/Affirmative Action Employer

Permanent