Dispatch Clerk

Overview:

• To provide administrative support for dispatchers and ensure paperwork for on time deliveries

Wednesday thru Friday 4:30pm-6am

Responsibilities:

• Enters driver names and pertinent information into both CAMS and Mainframe

• Supports workflow through contact of drivers with changes to scheduled trips

• Creates trip changes to scheduled runs; printing and assembling trips after loads are released from the

warehouse

• Calls drivers about dispatch leaves and customer delivery ETA.

• Matches backhauls with trips and ensure stops are accurately communicated with the driver

• Initiates backhaul changes as needed for the least out-of-route miles and best return revenue monies.

• Attaches mail to designated loads

• Trains new employees as needed on both Cam and Mainframe.

• Provides support to dispatchers in Cam and Mainframe

• Answers phone calls from customers, research a solution or forward to the appropriate person for assistance

Qualifications:

• Beginning to intermediate Word and Excel skills

• Ability to multi-task

• Strong customer service skills

Permanent