Remote Reservation Sales Specialist

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

What really sets Pyramid apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work.

Overview:

As a remote Pyramid Global Reservation Sales Specialist, you will be responsible for answering inbound calls and booking reservations for guests interested in staying at one of our luxury resorts or hotels.

You will assist our guests by connecting with them to understand their needs and empowering them with detailed hotel and area information. This is a sales focused, self motivated position.

You will work in a fun, team-first environment where you will be expected to make positive contributions in a variety of ways.

Qualifications:

High school diploma or equivalent

Hotel and Sales experience required

Computer and typing skills with knowledge of navigating the internet

Proficiency in using software programs

Ability to adapt to new technological advancements. Tech-savvy skill

Access to internet and back up hot spot at home required

Excellent oral communication skills a must

Aggressive, outgoing and self-motivating individual with pleasant personality

Ability to effectively interact with guests, management staff and other employees in a professional manner

Knowledge of the GDS, Extranets and Microsoft preferred

Work a flex schedule to reflect business needs

Some vacation and weekend hours required

Bilingual in English and Spanish preferred

Compensation Range:

The compensation for this position is $15.00/Hr. - $15.00/Hr. based on qualifications and experience.

Permanent