Case Manager - Intensive (BA)

Job Description

The Case Manager - Intensive manages a case load of adults with severe and persistent mental illness through the activities of planning, linking, monitoring, advocacy, and assessment.

MINIMUM EDUCATION & EXPERIENCE

BA/BS in Social Sciences (Social work, psychology, sociology, etc.) from an accredited college or university

1 year of experience working in mental health or related field

Valid FL driver's license

PREFERRED EDUCATION & EXPERIENCE

MA/MS in Social Sciences (Social work, psychology, sociology, etc.) from an accredited college or university

2 years of case management experience

Case Manager Certification (CBHCM) - Florida

KNOWLEDGE & SKILLS

Familiarity with 65E regulations, Baker Act, and Marchman Act

Ability to interpret and abide by confidentiality laws, abuse reporting guidelines, and client rights requirements

Proven track record of abiding by a code of ethical and practice standards

Basic counseling skills

Case management skills

Advanced communication skills, both written and verbal

Excellent organizational and time management skills

General typing and computer literacy skills

Proficiency in educating adults on illness, medication compliance, community resources, money management, and basic life skills

Experience with assessment and treatment planning

Capability to handle verbally or physically aggressive clients

Knowledge of psychiatric medication and community resources

RESPONSIBILITIES

CLIENT CARE

Conduct Assessment Interviews with clients

Accompany clients to and link them with community resources, as needed

Counsel clients and family members, where appropriate, on relevant clinical issues

Perform weekly home visits to all clients on case load

CLIENT ADVOCACY

Advocates for client, such as assisting with completing applications for services and discussing clients needs with providers

Coordinates care with psychiatrists, therapists, medication clinics as well as with external services such as hospitals, social service agencies, and housing agencies

Monitors treatment process to ensure needed services are provided on a timely basis

RECORD KEEPING & OTHER ADMINISTRATION

Attend staff meetings

Documentation, including progress notes, progress reviews, and other reports

Develop comprehensive service plans

Compose and type letters, correspondence, etc.

Complete staff activity reports, PB2 and functional assessment rating scales

Accomplishes locus assessment at admission and every six months, as needed to determine level of care

Achieve daily entries into credible (EMR) schedule

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