Front Desk Receptionist

Job Description

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits

Work-Life Balance (no overnight shifts)

Medical, Dental & Vision Plans

Life Insurance

401(k) Retirement Plan

Critical Illness, Accident, & Legal Plans

Wellness Program

Learning & Development Opportunities

Paid Time Off

Paid Holidays

Free Onsite Parking at All Locations

Schedule: Monday - Friday, 8:30am - 5:00pm

Locations: Dent Tower, Amherst, NY

Responsibilities:

Verifies patient demographics including name, address, date-of-birth, phone number, primary and referring physician, and current insurance, and obtains patient consent to treat to ensure accurate billing.

Assists patients with various Dent forms and obtains insurance waiver signatures as necessary.

Provides information to patients and their families on such matters as services, charges, and routine treatment procedures.

Checks insurance to make sure it is eligible for the specific appointment and lists the correct benefits.

Processes appropriate forms and copies insurance card information, checking current referrals to ensure accurate billing and medical record information.

Receive payments on patient accounts; compare cash receipts and payments in balancing daily receipts, logging, and securing payments according to DENT's policies set forth.

Maintains accurate billing information for each patient account and transfers referrals and waivers to DENT's Billing office daily.

Assists in compilation of data for regular and special reports as requested by Team Leader or other personnel.

Answers telephone, takes messages, transfers calls, and provides information to other departments upon request.

Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed.

Compensation:

Most candidates will start within the first quartile of the pay range

Rates are commensurate with experience

EEO Statement: Dent Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

Monday - Friday, 8:30am - 5:00pm

40 hours/week