Inside sales

Job Description

Inside counter auto parts sales

Responsibilities

Welcome and identify customer needs

Answer and respond to incoming calls, emails and instant messages

Enter and process customer orders

Investigate and resolve customer complaints

Strategically broker parts from outside vendorsQualifications

Previous experience in sales, customer service, or other related field

Ability to thrive in fast paced environment

Ability to build rapport with customers

Excellent written and verbal communication skills

Strong negotiation skills

Must have great follow up skills

Bilingual is a plus but not required