Case Manager

Essential Functions of the position are detailed below and include any physical requirements below that.

Accomplishes clients' care by providing crisis case management and supportive services to clients and/or their families to promote self-sufficiency.

Conducts needs assessment with clients to determine referrals to both internal and external programs.

When able, directly connects client to programs.

Serves as point of contact for local parishes and priests collaborating with Catholic Charities.

Supports Charities Hub Case Managers and Call Specialists with complex client situations.

Knowledgeable about community resources and researches new community resources to fulfill unmet program needs.

Advocates on behalf of clients to ensure access to services for which the client is eligible.

This position may conduct home visits in determining clients' eligibility.

Assists Director with quality assurance, operational and administrative tasks.

Maintains up-to-date and accurate client files and databases as required by program policy and governing contracts.

Responsible for maintaining, updating, and submitting routine and ad-hoc reports.

This position may require participation in community outreach efforts and must maintain a flexible schedule to attend community events, committee meetings and special events, as needed, and must be willing to travel between sites to fill in for staff.

May be required to perform other duties and special projects as assigned.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling, or standing multiple times a day X Push and pull objects up to 25 pounds X Climb up and down 3 or more flights of stairs at a time X Lift up to 25 pounds Additional Requirements: Other Requirements Comply with program and/or Agency requirements related to (check all that apply). X Background check, including any program specific requirements.

Physical examination TB Testing Drug Testing X Driver's License and reliable transportation X Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Program Manager-Charities HUB Directly Supervises : N/A Indirectly Supervises : N/A Education and Experience Requirements: Relevant Education: Preferred: Bachelor's Degree Minimum: Associate degree Relevant Experience: Preferred: 2-4 Years Minimum: 1-2 Years Certification/Licensure: Preferred: N/A Minimum: N/A Employment Type: Full Time