Customer Support Executive

Dear Job Seekers,

Greetings from Tech Mahindra !

We are looking for below Profiles for Bhubaneshwar Location.

Walk-In Time :- 10:00 AM to 2 PM (Sunday Closed) .

Walk-In Venue : - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar,

Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower.

Salary : - INR 10,500/- to 14,500/- as per the experience

JOB Location Bhubaneshwar Only

Excellent Communication Skills in English and Willingness to work for 24/7 working

environment is a must, which involves Night Shift.

Walk-In Interview directly at the venue for the Face to face Interview Only (No Virtual Interview ).

Please ping your update resume for the Interview appointment @ WhatsApp #

Responsibilities

You need to handle E - Commerce Tech Support & Customers' Technical Query and also need to Troubleshoot their Tech & non Tech Issues on call as well as on line .

He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted • Giving a resolution to the customers or clients should be the whole and sole responsibility. • Trouble-shooting & Customer support to premium clients over the phone (inbound)

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Required Skills

Excellent Oral Communication Skills in English.

Knowledge on Computers word & Excel .

Candidate should have Knowledge of OS .

Willingness to work for 24/7 working environment is a must, which involves (Mandate Night Shift ) Eligibility Criteria

Age : - 18 - 35 Years

Local Candidate can apply (Candidates from Bhubaneshwar OR can relocate & stay in Bhubaneshwar)

This is an OFFICIAL JOB Not a WFH

At time of Walk-In candidates should have all the education documents / Aadhar card/ Pan card / 2nd Dose of COVID Certificate .

JOB Profile Education Qualification & Experience Required

E Commerce Customer Support :- BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR - All & any PG's are also eligible Experience: - Any BPO Experienced candidate can apply.

JOB Profile Education Qualification & Experience

E Commerce Technical Support :- BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply .

Shift timing - Any 9 hours in 24 hours, rotational shift including Night Shift & 1 rotational Week-off.

Please ping your update resume for the Interview appointment @ WhatsApp #

PURSUING CANDIDATES ARE NOT APPLICABLE

HR Recruitment Team

Mob :-

Full time