Summary:
This role will primarily focus on securing the right carrier at the right price at the right time to get the customer’s goods delivered on time. To be successful in this role, you will develop and grow relationships with carriers and other transportation companies. This role combines inside sales, account management, and operational activities to meet the shipping needs of our client’s customers.
Supervisory Responsibility: This job has no supervisory responsibilities.
Essential Job Functions:
Account Management (70%)
· Develop new and grow existing carrier relationships such as lead generation, cold calling, and referrals
· Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers, and drivers)
· Negotiate prices, drive processes, and improve efficiency
· Maintain constant contact with carriers to secure additional truck capacity and manage existing business agreements
· Provide exceptional service to carriers and customers
Operations (30%)
· Identify issues and work cross-functionally to determine and implement the best solutions
· Ensure shipment details are accurately communicated and tracked in the system
· Support the sales department with timely cost quotations, transit times, and availability
· Resolve ad hoc logistics issues
· Develop relationships with internal team members to create a positive work environment
Qualifications:
Bachelor’s degree preferred
Ability to persuade, motivate, influence, and negotiate with others
Ability to thrive under deadlines, drive results, multi-task, and work with a sense of urgency
Excellent verbal and written communication skills
Driven, enthusiastic, resilient, agile, and highly motivated
Strong prioritization and multi-tasking skills
Detail oriented
Disclaimer:
This document is intended to describe the general nature and level of work performed by employees assigned to this job. It is not an exhaustive list of all duties and responsibilities of the job holder. Management reserves the exclusive right to alter this job description at any time without notice.
Employment at JT Logistics is “at will” or voluntary on both the part of the Company and the job holder. Employment is not for a set period of time and may be discontinued by either party for any lawful reason, with or without notice. This job description is not an employment contract.