Company Description
Holidays Carnival Group is a leading Destination Management Company (DMC) with a head office in the UK and branch offices in multiple cities in Europe, Dubai, and India. We offer personalized and professional services, providing customized itineraries for FITs, Groups, MICE, Ad-Loc, Leisure, Business, Educational study tours, Religious tours, Team Building, Recreation tours, and more. With over 100 years of manpower experience, we prioritize understanding our clients' unique needs and delivering every detail on budget and on time.
Our team has a profound understanding of each client's culture and expectations. We pride ourselves on offering unique tour packages, customized itineraries, 100% service satisfaction, huge buying power, excellent business ethics, partner branding, unbeatable rates, and 24/7 service and support. We are committed to continuously improving our relationships with customers, employees, and suppliers, and our mission is to deliver excellent quality service and unforgettable travel experiences that exceed our clients' expectations.
We believe that travel is a transformative experience that enriches our knowledge and understanding of the world. Through our services, we aim to provide unforgettable memories that will last a lifetime.
Role Description
This is a full-time on-site role for a Senior Tour Consultant located in Saraswati Vihar. As a Senior Tour Consultant, you will be responsible for managing day-to-day tasks related to guided tours, communication, customer service, travel consulting, and travel and tourism. You will work closely with clients to create personalized travel experiences, provide expert advice, and ensure exceptional customer service throughout the entire travel process.
Qualifications
Guided Tours, Travel Consulting, and Travel & Tourism skills
Excellent communication and customer service skills
Strong attention to detail and organizational skills
Experience in creating customized itineraries
Knowledge of local attractions, accommodations, and transportation options
Ability to work under pressure and handle multiple tasks simultaneously
Proficiency in relevant travel booking systems and software
Fluency in multiple languages is a plus
Bachelor's degree in Travel and Tourism or a related field
Full time