Front Desk Representative

Company Description

Study Square is an International student placement consultancy based in Jalandhar. We aim to minimize the challenges international students face in their global education. As an authorized representative of reputable Schools, Colleges, Universities & Government Institutions, we offer a wide range of courses across Australia, Canada, Ireland, New Zealand, UK, and USA. Our services throughout the student lifecycle include admission counseling, university/course shortlisting, application processing, scholarship guidance, visa counseling, pre-departure orientation, student accommodation arrangement, and more.

Role Description

This is a full-time on-site role as a Front Desk Representative at Study Square in Jalandhar. The Front Desk Representative will be responsible for phone etiquette, receptionist duties, customer service, reservations, and communication. The role involves handling inquiries, providing information and assistance to students, managing reservations, and ensuring excellent customer service.

Qualifications

Phone Etiquette and Receptionist Duties

Customer Service skills

Reservations management

Excellent communication skills

Ability to handle inquiries and provide information

Attention to detail and organizational skills

Proficiency in English and local languages

Prior experience in a similar role is a plus

Bachelor's degree in a relevant field

Full time