P3 Assistant Manager - Partnerships Operations

About PayU

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part ofProsusgroup, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

As the Assistant Manager - Partnerships Operations at PayU Payments, you will play a pivotal role in supporting the operations of partnership sales, with a primary focus on partner onboarding, invoice management, issue management, and overall sales operations support. You will work closely with the sales and partnership teams to ensure seamless execution of operational tasks, contributing to the success of our partnership initiatives and overall business objectives.

Responsibilities

Partner Onboarding: Facilitate the seamless onboarding process for new partners, ensuring all necessary documentation and procedures are completed efficiently and accurately.

Invoice Management: Manage the invoicing process for partner transactions, ensuring timely and accurate invoicing and resolving any discrepancies or issues that may arise.

Issue Management: Serve as a point of contact for partners regarding operational issues or concerns, promptly addressing and resolving issues to maintain strong partner relationships.

Data Analysis: Utilize data analysis techniques and tools to extract insights from sales and operational data, identifying trends, patterns, and areas for improvement in partnership sales operations.

Operational Support: Provide comprehensive operational support to the sales and partnership teams, assisting with day-to-day tasks, reporting, and coordination to ensure smooth operations.

Process Improvement: Continuously evaluate and streamline operational processes to enhance efficiency, productivity, and quality of service delivery in partnership sales operations.

Merchant Enablement: Partner with internal stakeholders at PayU to develop and implement strategies aimed at providing merchants with better and multiple payment options. Collaborate with product development, technology, and business development teams to assess merchant needs, identify opportunities for expanding payment options, and drive the implementation of new payment solutions. Act as a liaison between merchants and internal teams to ensure effective communication and alignment of priorities, ultimately enhancing merchant satisfaction and driving business growth.

Requirements

Bachelor's degree in business administration, finance, or a related field.

Proven experience in sales operations, partnership management, or a similar role.

Strong understanding of data analysis principles and proficiency in related tools such as Excel, SQL, or CRM systems.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.

Detail-oriented with a focus on accuracy and quality in all aspects of work.

Ability to multitask, prioritize workload, and meet deadlines in a fast-paced, dynamic environment.

Problem-solving mindset with a proactive approach to identifying and resolving issues.

Prior experience in the financial services or fintech industry is a plus.

About us

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part ofProsus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more

Our CommitmentToBuilding A DiverseAndInclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and everyPayUneerso they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.

Full time