Server Assistant / Busser

Job Description

Job Description: Oak Hill Country Club, the premier country club in the Rochester area is seeking motivated individuals to join our food and beverage team in the main dining room. Grill Room Server Assistants are front line personnel who assist servers; the primary function is to set, clean and maintain the dining room before, during and after meal service.

Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.

General Requirements of all team members:

Complies with Oak Hill Country Club's Acorns of Excellence

Must be at least 18 years to be considered

Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards

Exceptional attention to detail

Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests

Exceptional communication abilities when interacting with associates, guests, clients and internal departments to build relationships

Able to consistently perform tasks with little direct supervision

Works harmoniously and professionally with co-workers

Benefits:

Extremely competitive pay for comparable positions within the market

Opportunity to receive gratuities

Opportunity to work within the top rated private club in the region

Golf available to employees

Job Requirements:

Assist the team in providing and exceptional service experience by adhering to Oak Hill Grill Room service standards, providing a five-star experience throughout.

Familiarize yourself with our food and beverage options and daily specials.

Promptly and discreetly clear and reset all tables.

Responsible for opening and closing processes which may include cleaning equipment, breaking down goods, storing and restocking items, etc.

Inspect and clean china, glass, and silver.

Promptly and effectively resolve any service issues that arise, seeking assistance from server or management where appropriate.

Fill waters, deliver bread, and assist with delivering other food & beverages.

Work alongside and in conjunction with the Banquet staff and Bartenders for Club events.

Develop a strong working knowledge of member names and preferences.

Ensure the cleanliness and organization of all dining room and back of house spaces.

Assist others in their duties, as needed.

Attend shift line up meetings to learn shift particulars, and all other required meetings/trainings.

Consistently follow laws and the club's policies for the service of alcoholic beverages.

Understand and be able to perform your role in an emergency situation.

In addition, other duties may be required as directed by management.

Physical Requirements:

All applicants must have evening availability for Tuesday - Saturday.

Must be able to continuously sit, stand, and walk a minimum of 8 hours.

Must be able to bend, kneel, push, and pull over the course of a shift.

All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards.

Will be occasionally required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements.

Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.

Must have a reliable form of transportation to and from work.

Ability to read, write, and communicate effectively in English, both written and oral.

Must be able to periodically lift and carry up to 30 lbs. over the course of a shift.

Qualifications:

Education: High school or equivalent education required.

Experience:

Previous waitress, waiter, or banquet server experience preferred.

Country club experience strongly preferred.

A genuine interest and passion for service, food, wine, and spirits is a plus.

Licenses & Certificates:

Ability to obtain and/or maintain any government required licenses, certificates, or permits.