Janitorial Supervisor

Job Description

Janitorial Supervisor

The janitorial supervisor is a working position that performs cleaning duties and supervises the work activities of janitorial staff on all shifts at our client's facility. Duties include but are not limited to: Assigning work tasks to the staff, inspecting work, investigating and correcting customer complaints regarding janitorial services, training employees, coaching and counseling on performance, and recommending terminations when necessary.

ESSENTIAL DUTIES:

Maintain good client relations.

Resolve all customer issues in a timely manner.

Participate in interviewing, make hiring decisions, and train new hires.

Enforces policy and procedures. May be required to discipline, suspend or terminate employees.

Maintains distribution and delivery of supplies and equipment to custodial staff.

Ability to provide leadership to the janitorial team

Monitor and inspect to ensure quality control expectations are met

Manage expenditures such as labor and supplies to budget

Manage schedules to ensure contract compliance

Review employee performance and be able to execute training and corrective action plans

Complete all quality control programs in accordance with company guidelines

Ability to self-manage daily activities without supervision.

Skills and Knowledge

Basic computer knowledge

Good communication and interpersonal skills

Good client/customer service skills

Ability to follow oral and written instructions.

Ability to prioritize multiple tasks

Ability to work effectively with a team.

Ability to work independently as needed to support the group effort

Basic knowledge of cleaning products or willing to learn.